It is the policy of e-visa.vn to protect and preserve the privacy of its users and customers, and the confidentiality of the information they provide, subject to conditions described below.
Our refund policy applies to one-month single tourist visa and one-month multiple entry tourist visas in the following cases:
✓ We Only charge for successful application. 100% risk-free. We will refund 100% of the funds if your visa application denied by the Immigration of Vietnam.
✓ We will refund 100% of the funds if you are not satisfied with our service.
✓ We will refund 100% of the funds if we make errors on your visa application OR we will arrange for you a new one without extra charges.
✓ We will refund 100% of the funds if your visa application is declined by Vietnam Immigration.
Refund processing time
* The refund will be credited to your credit/debit card in 7 days or less depending on your bank.
* The refund will be completed in 1 – 2 days if you paid with PayPal.com
Try our service to find out the truth. We guarantee 100% refund if you will not be satisfied with our services or have any doubt about our visa on arrival services.